Directors of Grievances in Central government ministries / departments ( As on 01Apr-2007 )

 

The Government of India, in its efforts to provide more responsive and citizen-friendly services to the public, has set up Public Grievance Redress Machinery in each of its Ministries/Departments. A senior officer has been designated as Director of Grievances in each of these Ministries/Departments. The designated officer will generally be available for meeting complainants from 1000 hours to 1300 hours every Wednesday.  These officers have been vested with the powers to call for files/ papers relating to public grievances in cases in which a decision is pending for more than two months and take a decision with the approval of the Secretary/ Head of the Department of the Ministry/Department concerned. Members of Public are advised to address their grievances to the Director of Grievances of the concerned Ministry/Department for redress.

Since the public grievances are redressed in a decentralized manner, it is requested that the grievances may first be taken up with the Ministry/Department concerned.  In case the grievance is not redressed within the prescribed time frame, only then the same may be sent to the Department of Administrative Reforms & Public Grievances or Directorate of Public Grievances.  The list of Directors of Grievances is as follows:-

 

Sl. No.	Name of the Central Government Ministry/Department	Name, designation and address of Director of  Grievances	Tel. No. /FAX No./       e-Mail Adddress
1.	Ministry of Agriculture (i)  Department of  Agriculture and Cooperation (ii) Department of Agricultural Research & Education (iii)  Department of Animal Husbandry and Dairying & Fisheries	Shri  Shri P.K. Jalali Joint Secretary (Admn. & PG), Room No. 224, Krishi Bhavan, New Delhi– 110001. Shri Rajeev Kumar Jain, Director, Room No.102, Krishi Bhavan, New Delhi. Shri Arvind Kaushal , Joint Secretary, Room No.240, Krishi Bhavan, New Delhi – 110 001.	Tele-Fax : 23070306 Fax No.      23070306 e-mail: pkj@krishi.nic.in Tele/Fax: :23382375 e-mail:dsdare.icar@nic.in Tele : 23384509 Fax No.23383228 E-mail:  js.pf@nic.in
2.	Ministry of Small Scale Industries	Shri K.S.Ludu, Additional Development Commissioner, Office of the  DC(SSI), Room No.721, Nirman Bhawan, New Delhi.	Tele: 23061847 Fax: 23061017 E-mail: ksludu@ub.nic.in
3.	Ministry of Agro and Rural Industries	Shri Sesh Kumar Pulipaka, Joint Secretary, Room No.171, Udyog Bhavan, New Delhi-110011.	Tele: 23061543 Fax: 23062858 e-mail:sesh.kumar@nic.in
4.	Ministry of Chemicals and Fertilizers (i) Department of Chemicals and Petrochemicals (ii) Department of Fertilizers	Shri G.S. Sandhu, Joint Secretary, Room No.340-C,  ‘A’ Wing, Shastri Bhavan, New Delhi. Shri Vijay Chibber, Joint Secretary(A&M) Room No.111, B Wing, Shastri Bhavan, New Delhi- 110001.	Tele : 23385131 Fax :  23387222,23073050 e-mail: jspc.cpc@sb.nic.in Tele : 23388481 Fax  : 23885714 e-mail: vjchibber@yahoo.co.in
5.	Ministry of Civil Aviation .	Shri Arun Misra Joint Secretary, Rajiv Gandhi Bhavan, Room No. 268, B-Wing Safdarjung Airport, New Delhi – 110003	Tele-fax : 24617692 E-mail:  jsam.mou@nic.in
6.	Ministry of Coal	Shri H.C. Aggarwal, Director(PG), Room No.323,A wing, Sastri Bhawan, New  Delhi	Tel: 23384431 E-Mail:  dirpriw2.moc@nic.in
7	Ministry of Mines	Ms. Ajita Bajpai Pande, Joint Secretary(PG), Room No.322 A wing Shastri Bhawan, New Delhi	Tel: 23384886 Fax : 23388487 Email:  ajita@.nic.in
8	Ministry of Commerce and Industry (i) Department of Commerce ii) Department of Industrial Policy & Promotion	Shri Neeraj Kumar Gupta, Joint Secretary, Room No. 288, Udyog Bhavan, New Delhi-110011. Shri N.N. Prasad, Joint Secretary, Room No.126-A, Udyog Bhavan, New Delhi – 110011.	Tele/Fax :23062660 E-mail: neeraj k.gupta@.nic.in Tele :23061714 Fax: 23063656 E-mail: nareshnp@ub.nic.in
9	Ministry of Consumer Affairs, Food and Public Distribution (I) Department of Consumer Affairs (ii) Department of Food and Public Distribution,	Smt Rinchen Tempo, Joint Secretary Room No. 365-B Krishi Bhawan, New Delhi – 110001. Shri Anurag Bhatnagar,Dy. Secretary Room No. 284, Krishi Bhavan, New Delhi-110001.	Tele : 23386666 Fax :  23386322 e-mail: jsrt-ca@nic.in Tele/Fax: 23382533 Email: anunidhi@rediffmail.com
10	Ministry of Communications and Information Technology (i) Department of Posts (ii) Department of Telecommunications (iii) Department of Information Technology	Shri. PM Lal Director (PG&WS) Room No. 317, Dak Bhavan,3rd floor Parliament Street, New Delhi-110001. Shri Shiwa Shankar Singh, Deputy Director General (PG),Room No. 1210, Sanchar Bhavan,20, Ashok Road,New Delhi110001 Shri Pankaj Agrawala, Joint Secretary, Electronics Niketan, 6, CGO Complex, New Delhi –110 003.	Tele/ Fax : 23096105 Email: pmlal@sify.com Tele : 23372131/23036576 Fax: :23372605 e-mail: ddgpg@bol.net.in Tele : 24363124 Fax : 24363099 e-mail: pagrawala@mit.gov.in

11	Ministry of Tourism	Shri Atul Chatturvedi, Director, Parivahan Bhavan, Room No. 120  Sansad Marg, New Delhi-110001	Tele :  23718663 Fax:23710158 e-mail:atul.chatturvedi@nic.in
12	Ministry of Culture	Shri K. Jayakumar, Joint Secretary, ‘C’ Wing, Shastri Bhavan,Room No.334 New Delhi-110001.	Tele : 23381198 Fax : 23382907 e-mail:  K_jayakumar@email.com
13	Ministry of Defence .(i) Department of Defence (ii) Department of Defence Production (iii) Department of Defence Research & Development.	Shri Binoy Kumar, Joint Secretary (Estt/PG) and CVO, Room No.5A,South Block,New Delhi-110011	Tele : 23015444 Fax :  23018832 e-mail:jse@nic.in
14	Ministry of Company Affairs	Shri Jitesh Khosla, Joint Secretary, R.No.507, ‘A’ Wing, Shastri Bhavan, Rajendra Prasad Road, New Delhi-1	Tele:23384380 Fax:23382748 e-mail:jkhosla@nic.in
15	Ministry of Environment and Forests .	Shri Sudhir Mittal, Joint Secretary, 4th floor, Room No.414, Paryavaran Bhavan, CGO Complex, Lodi Road, New Delhi–110003.	Tele : 24363956 Fax: 24369192 e-mail: mital.sudhir@nic.in
16	Ministry of External Affairs (Passport Division)	Shri R.R. Dash, Joint Secretary (CPV & CPO), Room No.20,CPV Division Patiala House Annexe, Tilak Marg, New Delhi – 110001.	Tele : 23384529 e-mail: jscpvs@mea.gov.in

17	Ministry of  Finance (a) Department of Economic Affairs (Main) (i)  Banking Division, (ii) Insurance Division, (iii) Investment Grievance Redresss Cell (Securities Exchange Board of India (SEBI) (b) Department of Expenditure (c) Department of Revenue (Hqrs.) (i) Central Board of Direct Taxes (ii) Central Board of Excise and Customs,	Shri M Prasad, Joint Secretary(Admn), Room No. 166-D North Block, New Delhi-110001.   Shri Amitabh Verma Joint Secretary Jeevan  Deep Building(3rd floor), Sansad Marg, New Delhi-110001. Shri Lalit Kumar Deputy Secretary 3rd floor, Jeevan Vihar bld, Sansad Marg, New Delhi – 110001 Shri R.K.Nair, Executive Director (of Public Grievances, and Securities Exchange Board of India (SEBI) SEBI Bhawan, Plot C-4A, G-Block, Bandra Kurla Complex, Bandra, Mumbai-400051. Shri V.S. Senthil, JS(PF-I), Room No. 129 C, North Block, New Delhi.   Ms. Anuja Sarangi, Director (Coord.), Room NO. 51/1, North Block, New Delhi-110001 Shri Debjyoti Das, Director (HQ), CBDT Room No.255-A, North Block, Central Secretariat New Delhi – 110001. Shri Deepak Khandekar, Joint Secretary (Admn.-EC), Room No.155-C, North Block, New Delhi-110001.	Tele : 23094905 Fax: 23093422 Email:mprasad@nic.in    Tele :23342287 Fax:  23742207 e-mail: jsbo@nic.com       Tele : 23365808 Fax :  23344605 e-mail: lkchandel@nic.in Tele: 022-26520721,26449994 Fax: 26449013 /40459013 Email: rkn@sebi.gov.in Tel: 23094811 Fax: 23092022 Email:vs.senthil@nic.in . Tel: 23092292 Fax: 23092282 Email: anuja@nic.in Tele- : 23093134 Fax: 23093134 E-mail: dirhq-cbdt@nic.in Tele : 23092262 Fax : 23092262
	(iii) Enforcement Directorate (iv) Appellate Tribunal for Forfeited Property (d) Department of Disinvestments	Shri S.K. Panda, Special Director, 6th Floor, Lok Nayak Bhavan, Khan Market, New Delhi. Shri Pankaj Gupta, Registrar, A Wing, 4th Floor, Lok Nayak Bhawan, Khan Market, New Delhi. Smt Minakshi Ghose, Joint Secretary, Block  No.11, CGO Complex, Lodi Road, New Delhi-110003.	Tele: 24690682 Fax: : 24631847 Email: susant kumar panda@rediffmail.com Tele: 24601787 Fax: 24603309 Email:prdrg@rediffmail.com Tele-Fax: 24366523 Fax: 24366524
18.	Ministry of Food Processing Industries .	Shri Ajit Kumar, Joint Secretary(PG)Panchsheel Bhavan, August Kranti Marg, New Delhi-110049	Tele-: 26492475 Fax: 26497641 Email: ajitg@nic.in
19.	Ministry of Health and Family Welfare (i) Department of Health (ii) Department of Family Welfare (iii) Department of Indian System of Medicine and Homeopathy .	Shri Vineet Chaudhury Joint Secretary, Room No. 147A Nirman Bhavan , (‘A’ Wing), New Delhi-110011. Shri S. K. Chadha, Director, IRCS Annexe Building, Room No.206, 2nd floor, Red Cross Road, New Delhi-110001.	Tele/Fax :23062579 e-mail: vineetchaudhry@hotmail.com Tele: 23327669 Fax : 23327669 e-mail: schadha64@rediffmail.com
20.	Ministry of Heavy Industries and Public Enterprises (i) Department of  Heavy Industries (ii )Department of  Public Enterprises .	Shri A. Didar Singh, Joint Secretary, Udyog Bhavan, Room No.183, New Delhi – 110011 Shri S.S. Negi, Director(PG), Public Interprise Bhawan, Block 14,CGO Complex, Lodi Road, New Delhi –110003.	Tele: 23062207/23063692 Fax:  23061785 e-mail:didar@nic.in Tele : 24362770 Fax: 24362770 e-mail: dir.mou@hub.nic.in
21.	Ministry of Home Affairs (i)Department of Home (ii)Department of Internal Security (iii)Department of States (iv)Department of Official Language (v) Department of Jammu & Kashmir Affairs (vi) Narcotics Control Bureau	Shri S.K. Chattopadhyay, Joint Secretary (C & PG), Room No.194, North Block, New Delhi- 110001. Deputy Director General(C), Narcotics Control Bureau, M/o Home Affair, West Block No.1, Wing No.5, R.K. Puram, New Delhi.	Tele : 23093178 FAX : 23093750 e-mail: skc@.nic.in Tel: 26185209 Fax: 26185240 Emal: ddgc-ncb@nic.in

22. 23	Ministry of Human Resource  Development   Department of Secondary Education and Higher Education Ministry of Women & Child Development	Shri Sunil Kumar Joint Secretary, Shastri Bhavan, ‘C’ Wing, Room No.215-C, New Delhi-110001 Shri Mahesh Arora, Dy Secretary(Adm). Room No. 638, Shastri Bhavan, ‘A’ Wing, New Delhi-110001	Tele: 23382298 Fax: 23070036 e-mail: sunilkumarkurup@rediffmail.com Tele Fax: 23389434 e-mail:mcarora2@yahoo.com
24.	Ministry of Information and Broadcasting	Ms Stuti Kacker, Joint Secretary (Policy,PG&A), Room No. 551, Shastri Bhavan, ‘A’ Wing, Dr.Rajendra Prasad Road, New Delhi–110001.	Tele : 23384453 Fax :  23387823 e-mail: Jsp.inb@sb.nic.in
25	Ministry of Labour  & Employment .	Ms Gurjot Kaur, Joint Secretary, R.N. 107, Shram Shakti Bhavan, Rafi Marg, New Delhi – 110 001	Tele: 23716835 Fax: 23716835 e-mail: gkaur_pc@nic.in
26.	Ministry of  Law & Justice (i) Department of Legal Affairs (ii) Legislative Department (iii) Department of Justice	Shri R. Ragupathi, Joint Secretary & Legal Adviser, 4th floor, Shastri Bhavan,  ‘A’ Wing, Dr. Rajendra Prasad Marg, New Delhi-110001	Tele : 23384162/23384603 Fax: 23384403/23382733
27.	Ministry of New and Renewable Energy.	Dr. Bibek  Bandopadhyay, Director (PG),RNo. 1020, Block No. 14, Paryavaran Bhawan, CGO Complex, Lodi Road, N.D-03	Tele : 95124-2579207 Fax :  95124-2579207 e-mail: bbibek@yahoo.com
28.	Ministry of Parliamentary Affairs	Shri P. Gopalakrishnan, Joint Secretary, 87, Parliament House, New Delhi.	Tele: 23034734/23017893 Fax: 23792067 e-mail: jsmpa@sansad.nic.in
29.	Ministry of  Personnel, Public Grievances and Pensions (i) Department of  Personnel and Training (ii)|Department of Administrative Reforms and Public Grievances (iii)  Department of Pension and Pensioners’ Welfare	Shri R.Ramanujam, Joint Secretary(AT&A), Room No.109, North Block,New Delhi-110001. Smt. Shyamalima Banerjee, Director (PG), DAR&PG Sardar Patel Bhawan Parliament Street New Delhi. Shri M.P. Singh, Director, Lok Nayak Bhavan, Room No. 320, 3rd floor, Khan Market, New Delhi-1110003	Tele : 23094010 Fax :  23092580 E- mail:ramanujam@alpha.nic.in Tele: 23745472 Fax: 23742133 E-mail:sbanerjee@arpg.nic.in Tele : 24624802 Fax :  24624802 e-mail: singhmp@hub.nic.in
30	Ministry of Petroleum and Natural Gas .	Shri Prabh Das, Joint Secretary, Room No. 214  B Wing, 2nd floor, Shastri Bhavan, New Delhi –110001	Tele : 23386965 Fax: 23070389
31.	Ministry of Power	Shri  Mrutunjay Sahoo, Joint Secretary & F.A. Room No. 405,4th Floor, Shram Shakti Bhavan, Rafi  Marg, New Delhi-110001.	Tele/ Fax : 23710171 e-mail: msahoo@nic.in
32	Ministry of  Railways, (Railway Board) .	Shri Badri Lal Meena, Executive Director (PG), 4th floor, Room No. 471,  Rail Bhawan, N.D-01	Tele : 23386203 Railway Tele: 43689 Fax :  23386203 e-mail: edpg@rb.railnet.gov.in.
33	Ministry of Shipping, Road Transport and Highways i) Department of Road  Transport and  Highways ii) Department of Shipping	Shri S. Kumar Dash Joint  Secretary (Admn ,T & PG),Room No.512, Parivahan Bhawan, Sansad Marg New Delhi-110001. Shri AK Bhalla, JS(Port & Admn), Room No 411, Parivahan Bhawan, Sansad Marg New Delhi-110001	Tel: 23717294 Fax: 23311802 Email: sk.dash@nic.in Tele: 23711873 Fax: 23328549 E-mail: js-port@nic.in
34.	Ministry of Rural Development (i)Department of Rural Development (ii) Department of Land Resources (iii) Department of Drinking Water Supply	Shri J.K.Mohapatra Joint Secretary (WD) & CVO,  Room No.163, Krishi Bhawan, New Delhi-01.	Tele :  23383553 Fax : 23388207 e-mail: j.mohapatra@nic.in
35.	Ministry of Science and Technology (i)Department of Science and Technology (ii)Department of Biotechnology	Shri Rakesh Bhartiya, Deputy Secretary, Director (PG), Technology Bhavan, New Mehrauli Road, New Delhi-110016. Smt P Saroop , Director, room no. 723, CGO Complex Lodi Road, New Delhi-110 003.	Tele: 26590456 Fax: 26864570 Tel: 24365972 Fax: 24362884 Email:psaroop@dbt.nic.in
36.	Ministry of Statistics and Programme Implementation	Shri S. Srivastava, Director, Room No.410, 4th  Floor, Sardar Patel Bhavan, Sansad Marg, New Delhi-110001.	Tele/Fax: 23360889 e-mail: Sudhir190864@yahoo.co.in
37.	Ministry of Social Justice and Empowerment	Shri G.S. Raju, Director, Room No. 633, ‘A’ Wing, Shastri Bhavan, New Delhi .	Tele:23383464 Fax: 23384918 Email: rajugs_85@rediffmail.com
38.	Ministry of Steel	Shri G.Elias, Joint Secretary, Room No. 289, Udyog Bhavan, New Delhi-110011.	Tele : 23063170 Fax :  23061250 e-mail: elias.g@nic.in
39.	Ministry of Textiles	Shri J.K.Sharma, Joint Secretary, Room No. 270, Udyog Bhavan, New Delhi-110011.	Tele : 23017626 Fax :  23012646 e-mail: jaminisharma.@ub.nic.in
40.	Ministry of Tribal Affairs	Dr Bachittar Singh, Joint Secretary, Room No.741, ‘A’ Wing, 7th Floor, Shastri Bhavan, New Delhi-110001.	Tele 23073817 Fax: 23073607
41.	Ministry  of Urban Development	Shri M. Rajamani, Joint Secretary (UD)  Room No. 140, C Wing, Nirman Bhavan, New Delhi –110 011.	Tele : 23062309 Fax : 23062477 e-mail: jsuae@nb.nic.in
42.	Ministry of Water Resources .	Shri K.S. Ramasubban, Joint Secretary, (Admn.)  & Director (PG), Shram Shakti Bhavan, Room No. 403, IV floor, Rafi Marg,New Delhi-110001	Tele : 23710343 Fax  : 23710343 e-mail: jsadm-mowr@nic.in
43.	M/o Earth Science	Shri M.L.Sharma Dy Secretary Block-12, CGO Complex, Lodi Road, New Delhi –110003.	Tele : 24306825/ Fax :  24360336          24360779 e-mail: ml.sharma@nic.in
44.	Ministry of Youth Affairs and Sports	Shri S. Krishnan, Addl Secretary(PG), Room No.504, B Wing, Shastri Bhavan, New Delhi-110001	Tele : 23384152 Fax :  23384152 e-mail: skrish@nic.in
45.	Department of Atomic Energy	Shri Rakesh C. Joshi, Additional Secretary, Anushakti Bhavan, CSM Marg, Mumbai – 400 001.	Tele : 022-22022492/22862544 Fax :  022-22048476           022-22026728 e-mail: as@dae.gov.in
46.	Department of Space .	Dr. R.G. Nadadur, Joint  Secretary, 6 Antariksh Bhavan, New B.E.L. Road, Bangalore-560094	Tele: 080-23416393 Fax : 080-23418237 e-mail: rgnadadur@isro.org
47.	Planning Commission	Shri A.N.P Sinha, Sr. Advisor  (Admn. & PG), Room NO. 202 Yojana Bhavan, Sansad Marg, New Delhi.	Tele/Fax: 23096610 anp.singha@nic.in
48	Ministry of Panchayati Raj	Shri Avtar Singh Sahota, Joint Secretary(Admn), Sardar Patel Bhawan, New Delhi.	Tel: 23747910 Fax: 23747931 Email: as.sahota@nic.in
49	Ministry of Minority Affairs	Shri Sujit Datta, Joint Secretary Room No. 9th , Jeevan  Prakash  Bluilding, KG Marg, New Delhi.	Tel: 23765012 Fax: 23765004
50	Ministry of Overseas Indian Affairs	Shri Malay  Misra Joint Secretary, Room No. 906, 9th Floor Akbar Bhawan, Chanakyapuri, New Delhi	Tel: 24197940 Fax:24197942 Email: jsnri@mea.gov.in
	The comptroller & Auditor General of India	Shri P.K. Mehtani, Sr Administrative Officer (PG), 10, Bahadur Shah Zafer Marg, New Delhi.